Privacy Policy raja100 –
Our Commitment to Protection
Your Personal Data

Raja100 ("we", "the platform", or "raja100") takes our responsibility to protect the privacy and personal data security of every user seriously. This Privacy Policy clearly and transparently explains how we handle the information you provide to us and the information we collect while you use the platform.

This policy applies to all users of the raja100 platform — whether accessing via the website or mobile app — and covers all personal information collected in the context of account registration, service usage, financial transactions, and customer support communications.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and operate in accordance with internationally recognised data protection principles. Our commitment to your privacy goes beyond legal compliance — it reflects the values we uphold in building trust with every raja100 member.

To provide a safe and quality service, raja100 collects various types of information from our users:

The information we collect is used responsibly for the specific purposes outlined below. We do not use your data for any other purpose without obtaining your consent first.

• Account Management: Creates and maintains your account, including the KYC process and identity verification.
• Transaction Processing: Processes deposits, withdrawals, and all financial activity in your account.
• Platform Security: Identifies and prevents fraud, money laundering, and other illegal activities.
• Service Communications: Sends important notifications related to your account, transactions, and policy updates.
• Customer Support: Helps resolve inquiries, complaints, and technical issues you report.
• Legal Compliance: Fulfills reporting and compliance obligations set by the relevant authorities.
• Platform Improvements: Analyzes usage patterns in aggregate to improve service quality.

Raja100 does not sell or rent your personal data to any third party. However, there are certain situations where we may need to share your information — and we want to be transparent about this.

We share data only in the following circumstances:

• Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with our licensed payment providers. They are subject to their own privacy policies and are not permitted to use your data for any other purpose.
• Game Providers: Minimum account information required for technical integration with third-party game providers we work with.
• Legal Compliance: We will disclose information when required by law, court order, or direction from a lawful authority.
• Fraud Prevention: Certain information may be shared with fraud prevention agencies and relevant regulatory bodies to protect our members.

Your data security is an absolute priority at raja100. We implement multiple layers of technical and operational protection to keep your data safe from unauthorized access, loss, or misuse at all times.

All communications between your device and raja100's servers are protected by 256-bit SSL (Secure Sockets Layer) encryption — the same encryption standard used by major banks and financial institutions worldwide. This means every piece of information you send through our platform, including login credentials and financial data, cannot be read by any unauthorized third party.

• Servers are protected by multi-layered firewalls and real-time intrusion detection systems.
• All passwords are stored in hashed form using strong cryptographic algorithms — no one at raja100 can read your actual password.
• Internal access to user data is restricted and requires two-factor authentication along with strict audit logs.
• Security testing (penetration testing) is conducted regularly by independent experts.
• A structured security incident response procedure ensures any breach is identified and addressed promptly.

Raja100 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
• Performance Cookies: Collects information about how you use the platform to help us improve performance and user experience.
• Functional Cookies: Saves your preferences such as language, display settings, and login information for your convenience.
• Analytics Cookies: Helps us understand traffic and usage patterns in aggregate, anonymized form for continuous improvement.

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality. Continued use of the raja100 platform after a cookie notification is considered your consent.

As a raja100 user, you have the following rights regarding your personal data:

To exercise any of the above rights, contact the raja100 customer support team. We will respond within 30 days of receiving your request.

Raja100 only retains your personal data for as long as necessary for the purposes stated in this policy. Retention periods vary according to the type of data and applicable legal requirements.

• Active Account Data: Retained for the duration your account is active and for a specified period after account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• KYC Documents: Retained for a minimum of 5 years after the cessation of the business relationship.
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: Retained for 12 months for security and fraud detection purposes.

The raja100 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we find that personal data of a minor has been collected without our knowledge, we will take immediate action to delete the information and close the relevant account. Parents or guardians who believe a child in their care may have registered an account at raja100 are urged to contact our customer support immediately.

Raja100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technologies used. Each new version will be published on this page with a clear update date.

For significant changes, we will provide appropriate notice to our members via their registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the raja100 platform after changes take effect constitutes your acceptance of the updated Privacy Policy.

We encourage you to check this page regularly to ensure you are always informed about how we handle your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the raja100 customer support team is available 24 hours a day, 7 days a week.

You can reach us via Live Chat available on the raja100 platform, or by submitting an enquiry through the support section in your account. Our dedicated team will respond within the stipulated timeframe and ensure every privacy-related enquiry is handled with full attention.